Information Technology Services (ITS)
Information Technology Services office provides extensive support for faculty and staff. For students, the office operates a full-service computer helpdesk, providing support for a suite of productivity and research software. In addition, the student help desk and Information Technology staff is available to assist students with questions or problems with their laptop computers.
YLS Computer Support Email: firstname.lastname@example.org
YLS Computer Support Helpline: (203) 432-0821
Commonly Requested IT Related Links for Students at YLS
Printing Information (including how to print from your laptop): www.law.yale.edu/printing
Adding Funds and Requesting refunds: ypps.yale.edu/papercut
Your printing account page (accessible only via YaleSecure or VPN): www.yale.edu/papercut
Mapping Network/Shared Drives in Windows: Click here for instructions.
Mapping Network/Shared Drives on a Mac: Click here for instructions.
Downloading Office for your laptop: yale.e-academy.com
50GB of collaborative online storage: yale.box.net
Email FAQ (including configuration of email programs and smartphones): www.law.yale.edu/yaleconnect
Law Library Front Page: library.law.yale.edu/
YLS Inside Page: inside.law.yale.edu
Access your email: connect.yale.edu
YLS software training documentation: click here.
Lynda.com, a software training service free for Yale: http://www.lynda.com/portal/yale
Change your Yale password: http://its.yale.edu/how-to/netid-and-password-resources
Activate your Yale password with a PIN: www.yale.edu/netid
To borrow AV equipment, email email@example.com
NOTE: Class recording requests are NOT taken via email. AV Requests are placed on the AV requests calendar on the YLS Events Calendar located on the Inside Page.
Yale Security STOP Program to deter laptop theft: Click here.