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Information Technology Services (ITS)

Information Technology Services office provides extensive support for faculty and staff. For students, the office operates a full-service computer helpdesk, providingsupport for a suite of productivity and research software. In addition, the student help desk and Information Technology staff is available to assist students with questions or problems with their laptop computers.

YLS Computer Support Email: law.help@yale.edu

YLS Computer Support Helpline: (203) 432-0821

Commonly Requested ITRelatedLinks for Students at YLS

Printing Information(including how to print from your laptop): www.law.yale.edu/printing

Adding Funds and Requesting refunds: ypps.yale.edu/papercut

Your printing account page (accessible only via YaleSecure or VPN): www.yale.edu/papercut

Mapping Network/Shared Drives in Windows:Click here for instructions.

Mapping Network/Shared Drives on a Mac:Click here for instructions.

YaleVPN: access.yale.edu

Downloading Office for your laptop: yale.e-academy.com

50GB of collaborative online storage: yale.box.net

Email FAQ (including configuration of email programs and smartphones): www.law.yale.edu/yaleconnect

Law Library Front Page: library.law.yale.edu/

YLS Inside Page: inside.law.yale.edu

Access your email: connect.yale.edu

YLS software training documentation: click here.

Lynda.com, a software training service free for Yale:http://www.lynda.com/portal/yale

Change your Yale password: http://its.yale.edu/how-to/netid-and-password-resources

Activate your Yale password with a PIN: www.yale.edu/netid

To borrow AV equipment, email law.av@yale.edu
NOTE: Class recording requests are NOT taken via email. AV Requests are placed on the AV requests calendar on the YLS Events Calendar located on the Inside Page.

Yale Security STOP Program to deter laptop theft: Click here.