Telephone & Videoconference Interviews
For the substantive part of the interview, you should prepare just as you would for an in-person interview, with adequate research and practice. One added preparation piece for a phone or videoconference interview that cannot be overstated is the importance of testing the technology ahead of time. With a videoconference, be sure your voice and image comes through clearly on the screen and that you are comfortable with how you will appear on the employer’s side. With a phone interview test your speaker phone if you intend to use it, and when possible use a land line phone to ensure a strong connection.
With a videoconference you still have the benefit of seeing your interviewer, and although questions asked during a phone interview will be similar to those asked in-person, the dynamics of the interview do change when you are not able to see the interviewer. Therefore a few additional preparation tips should be kept in mind for phone interviews.
- Turn call-waiting off so your call isn't interrupted.
- Clear the room of other people and pets. Turn off the stereo, TV and close the door.
- Keep your resume in clear view, on the top of your desk, so it's at your fingertips when you need to answer questions.
- Don't eat or drink during the interview.
- Smile, as it will change the tone of your voice.
- Speak slowly and enunciate clearly.
- Don't interrupt the interviewer.
- Take your time - it's perfectly acceptable to take a moment or two to collect your thoughts.
- Give concise answers.